Veloral – Privacy Policy

Veloral values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

1. Information We Collect

When you interact with Veloral, we may collect the following types of information:

  • Personal Information: Name, email address, shipping and billing address, phone number, and payment information when you place an order.

  • Account Information: Username, password, and order history if you create an account.

  • Usage Data: Information on how you browse and interact with our website, including IP address, browser type, and pages visited.

  • Cookies & Tracking: We may use cookies and similar technologies to improve website functionality and analyze site usage.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders, including shipping and payment.

  • Communicate with you regarding your orders, promotions, and updates (only if you opt-in).

  • Improve our website, products, and services.

  • Prevent fraud and maintain the security of our website.

3. Information Sharing

Veloral does not sell or rent your personal information to third parties. We may share information with:

  • Service Providers: Third-party vendors who help us process orders, deliver products, or provide marketing services.

  • Legal Requirements: If required by law, court order, or government regulations.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, customer information may be transferred as part of the transaction.

4. Data Security

  • We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration.

  • Payment information is processed securely through trusted payment gateways and is not stored on our servers.

5. Your Rights

You have the right to:

  • Access and update your personal information.

  • Request deletion of your personal information, subject to legal and operational requirements.

  • Opt-out of marketing communications at any time by following the unsubscribe link in emails or contacting hello@veloral.com.

6. Cookies & Tracking

  • Our website uses cookies to improve user experience, remember preferences, and analyze site traffic.

  • You can manage cookie preferences in your browser settings.

7. Children’s Privacy

Veloral does not knowingly collect personal information from children under 13. If we become aware of such data, it will be deleted immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time.

  • The latest version will always be available on our website.

  • Continued use of our website constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions regarding this Privacy Policy:

  • Email: hello@veloral.com

  • Phone: [Insert Phone Number]

  • Live Chat: Available on our website during business hours